Q-What if you come out and can’t fix my problem? A-It’s rare, but it does happen. If we arrive and determine the cause of the problem, for instance, a piece of bad hardware, you will still be charged for the hour. After all, we still came out there and did the troubleshooting to find your problem. At that point our technician will recommend your best solution. If it’s not a hardware problem but a software problem i.e. virus or spyware...
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There are many ways files can go missing on your computer and it’s our job to help you recover them in the most timely and cost effective manner in house. Here are just a few types of deletions that we can recover: * Standard file deletion * Virus damage * Formatted hard drive Our recovery fee is just our normal rate of $95.00 per hour and it takes about 2 hours. unfortunately we do have to take the computer overnight. Here is something...
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